Cancellation of Continuous Payment Authority

When looking back through bank and credit card statements a pensioner may see a regular debit and wonder what it was for. Upon investigation it’s then discovered that this payment is for a service such as a gym membership, magazine subscription, or even some unidentifiable service. This type of payment is called a Continuous Payment Authority (CPA) and was established when bank/credit card details were given to a company to authorize them to take regular payments for a service.

If this authority is no longer required, then a CPA can be cancelled by contacting the bank and/or the company receiving the payment. The following is a template which can be used for this purpose-

********

Service Provider name and address

Account number

Dear Sir/Madam

I am an old established customer of (company name) and have paid for your services using a Continuous Payment Authority.

I am withdrawing this authorization and do not want any further payments to be taken from either my debit or credit card.

The last four digits of the card/account these payments are being taken from are ….

Under ‘The Payment Services Directive 2015’ any more payments taken from the card will be an unauthorized transaction.

Please send confirmation you have done this.

Yours faithfully, (Your name).