Welfare Matters
This page shows welfare items from the last Newsletter. However, other items from past Newsletters might
well still be of interest to our members. We have therefore included a link to take you to a list of subjects for you to
select and view those items you may wish to re-visit.
Please note that although the list is limited at present we are working on it and hope to expand it shortly.
Click here for Issues from previous Newsletters
From The Winter 2024 Newsletter
Hopefully by now you will all have received details of this year’s pension increase of 2.9% from 1st October. The information is also available on the www.epa.towerswatson.com website.
We have also been notified that the postal address for Willis Towers Watson (WTW) has changed to The Barclays Bank UK Retirement Fund, Sunderland, SR43 4JU. The telephone number remains the same on 01737 227567. Unless you need to return hard copy forms or documentation, they recommend contacting them via email:
barclaysteam@wtwco.com for the Barclays Bank UK Retirement Fund
barclayswelfare@wtwco.com if you wish to contact the Welfare Team
At the back of the Connections magazine there is a section on “Comments and complaints on Barclays customer service”. We understand that the telephone number for the Barclays Executive Complaints Team has changed to 02476 842058 and that this change will be reflected in the next addition of Connections Magazine.
If you would like to receive a hard copy of the Connections Magazine please make contact with
barclayswelfare@wtwco.com - ask them to put you on the mailing list.